Privacy Policy

Privacy Policy

Last updated: January 20, 2025

Welcome to UrUsed.com (“we,” “our,” or “us”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and related services (collectively, the “Platform”).

By using our Platform, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Platform.

If you are located in Canada, please refer to Privacy Policy, PIPEDA Compliant – Canada.

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

By using our website and services (the “Platform”), you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Platform.

1. Purpose of Collection

We collect personal information only for purposes that a reasonable person would consider appropriate in the circumstances, such as:

To create and manage your account.

To allow you to post, browse, and communicate about second-hand goods.

To provide customer support and respond to inquiries.

To improve our services and user experience.

To prevent fraud and ensure Platform security.

To comply with applicable laws and regulations.

We will identify the purpose of collection either before or at the time we collect your information.

2. Information We Collect

2.1 Personal Information

When you use our Platform, we may collect:

Name and contact details (email, phone number).

Location (city, province).

Payment or transaction information (if applicable).

Listing content, including descriptions, photos, and messages.

2.2 Non-Personal Information

We may also collect data that does not identify you directly, such as:

Browser type, device, and operating system.

IP address and general location.

Website usage data (pages visited, time spent).

3. Consent

By providing your personal information, you consent to its collection, use, and disclosure for the purposes described in this Policy.
You may withdraw your consent at any time by contacting us (see Section 10), but this may limit your ability to use certain features of our Platform.

4. How We Use Your Information

We use your personal information to:

Operate and manage your account.

Facilitate communication between buyers and sellers.

Send service-related updates and notifications.

Analyze and improve our Platform.

Prevent fraudulent or unauthorized activity.

Comply with legal obligations.

We will not use your personal information for new purposes without first obtaining your consent.

5. Disclosure of Information

We may disclose your personal information:

To other users: For example, when you post an item, your name, city, and listing details are visible to others.

To service providers: We may share limited data with trusted third parties who help us operate our Platform (e.g., hosting, analytics, payment processing). These providers are required to protect your information in accordance with PIPEDA.

For legal reasons: If required by law, court order, or to protect our legal rights or the safety of others.

We do not sell or rent your personal information to third parties.

6. Safeguards and Security

We use reasonable physical, technical, and organizational safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
These include:

Encrypted (HTTPS) website connections.

Limited access to personal data by authorized personnel.

Secure servers and data storage systems.

However, please note that no online system is completely secure. You share information at your own risk.

7. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
When information is no longer needed, we securely delete, anonymize, or destroy it.

8. Accuracy and Access

You have the right to:

Access your personal information held by us.

Request correction or updates to inaccurate or incomplete information.

Withdraw consent for certain uses of your data.

Requests can be made by contacting us (see Section 10). We will respond within a reasonable timeframe and may require verification of identity.

9. Cookies and Tracking

We use cookies and similar technologies to:

Keep you signed in.

Remember your preferences.

Analyze site traffic and usage trends.

You can disable cookies in your browser settings, but some features may not function properly.

10. Contact Information

If you have questions or concerns about this Privacy Policy, or wish to access or correct your personal information, please contact us at:

📧 [Your Email Address]
📍 [Your Mailing Address]

If your concern is not resolved, you may contact the Office of the Privacy Commissioner of Canada (OPC):
Website: https://www.priv.gc.ca/
Toll-free: 1-800-282-1376

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated “Last Updated” date.
Your continued use of the Platform after changes are posted constitutes your acceptance of the updated Policy.

If you are located in the United States of America, or States of California, Please refer to the Privacy Policy Below:
This Privacy Policy is compliance with United States privacy laws, including federal standards (such as COPPA for children’s privacy) and state-level regulations such as the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

1. Information We Collect

We may collect the following types of information when you use our Platform:

1.1 Personal Information

When you create an account or post listings, we may collect:

Name

Email address

Phone number (optional) if you may share with another user for trading purposes.

Location, that are based on IP address and postal code you enter. (city, province/state, country)

1.2 Non-Personal Information

We may also collect non-identifiable information such as:

Browser type and version

Device information and operating system

IP address and general location data

Pages you visit, time spent, and actions taken on our Platform

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve website performance and user experience

Remember your preferences and login details

Analyze traffic and usage patterns

You can manage cookie settings through your browser preferences.

2. How We Use Your Information

We use the collected information to:

Create and manage your user account

Enable posting, browsing, and communication between buyers and sellers

Send you important notifications and service updates

Improve our Platform and develop new features

Detect and prevent fraud or illegal activities

Comply with legal obligations

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information in the following cases:

With other users: When you post an item or contact a seller/buyer, your profile name, location, and listing details may be visible to others.

With service providers: We may share limited data with trusted partners who help us operate the Platform (e.g., hosting, analytics, or payment processing).

For legal reasons: If required by law or to protect our rights, users, or the public.

All third-party partners are required to protect your information in accordance with this Policy.

4. Data Retention

We retain your personal information as long as necessary to provide our services and comply with legal obligations.
If you delete your account, we will remove or anonymize your personal data within a reasonable time, unless we must retain it for legal or regulatory reasons.

5. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, disclosure, or loss, including:

Encrypted connections (HTTPS)

Secure data storage

Restricted access to sensitive data

However, please note that no method of online transmission or storage is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access and request a copy of your personal data

Correct or update inaccurate information

Request deletion of your data (“right to be forgotten”)

Withdraw consent for marketing or data processing

To exercise these rights, contact us at [your email address].

7. Children’s Privacy

Our Platform is not intended for children under 16 years old.
We do not knowingly collect personal information from minors. If you believe a child has provided us with information, please contact us so we can remove it.

8. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their policies before providing personal data.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of our Platform after changes are posted constitutes your acceptance of the revised Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📧 info@UrUsed.com